Customer Support Representative

About the job Customer Support Representative

Company Background:

We are representing our client, a leading global distributor of electronic components. The company partners with top technology brands to supply a wide range of semiconductors, connectors, and more.

Main Responsibilities:

• Respond to customer inquiries via calls, chats, and emails
• Handle order processing, tracking, invoicing, and returns
• Resolve customer complaints and issues promptly and professionally
• Support sales team with quotations, backlog updates, and discrepancy resolution
• Maintain accurate customer and order records
• Collaborate with internal teams to improve processes and service efficiency
• Ensure customer satisfaction through timely and effective communication
• Perform other duties as assigned

Requirement:

• Minimum 2 years of related working expe...