Job Description

Customer Support Specialist (Remote)

Work from anywhere | Full-time | Startup Culture

About R u The 1

We're on a mission to reshape the trading experience—simpler, smarter, and more human. As we expand, we're looking for people who love helping others, thrive in fast-paced environments, and are excited to be part of something early-stage and impactful.

The Role

We're hiring a Customer Support Specialist to become a core part of our client success team. You'll be the first point of contact for our users—solving problems, building trust, and delivering support that feels personal, not robotic.

Your Day-to-Day

  • Full-time support coverage, later on rotating morning/evening shifts (UK time)
  • Responding to client queries via Email, Chat, Phone, Discord and Social Media
  • Troubleshoo...

Ready to Apply?

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