Job Description
Job Title: Customer Support Representative Location: Philippines Department: Customer Support Job Overview: We are seeking a knowledgeable and customer-focused Customer Support Representative with 2-3 years of experience in the any industry. The ideal candidate will have a strong understanding of real estate processes and terminology, and be dedicated to providing top-tier service to clients, tenants, buyers, and sellers. This role requires excellent communication skills and the ability to resolve issues and inquiries efficiently while maintaining a professional and approachable demeanor. Key Responsibilities:
- Respond to customer inquiries related to property listings, rental agreements, purchase processes, and real estate transactions via phone, email, live chat, or in-person.
- Assist clients with general questions regarding available properties, neighborhoods, and market trends.
- Provide guidance on the documentation required for leases, sales, and other trans...
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