Customer Support Representative

Job Description

• Efficiently resolve client issues and support tickets
• Provide timely, detailed data and reports to support client and hauler inquiries or disputes
• Collaborate with team members to support daily operations
• Maintain high service standards and contribute to overall team performance

Minimum Qualifications

• Bachelor's degree in any field
• 1 year customer service experience, preferably in B2B environments
• Strong problem-solving skills
• Detail-oriented and organized
• Good interpersonal skills
• Good written and verbal communication skills
• Proficient in Google Workspace
• Comfortable using AI tools responsibly to improve productivity
• Must be willing to report onsite in Quezon City 5 days a week

Job Types: Full-time, Fixed term
Contract length: 24 months

Benefits:

• Additional leave
• Company Christmas gift <...