Job Description

  • Exciting opportunity to join a growing company.
  • Free parking and close to transport links.

    • About Our Client

    This opportunity is with a medium-sized company operating in the energy and natural resources sector. The organisation is known for its commitment to innovation and delivering high-quality services to its clients.

    Job Description

  • Respond to customer enquiries through phone, email, and live chat promptly and professionally.
  • Resolve customer issues efficiently, escalating complex cases when necessary.
  • Maintain accurate records of customer interactions and updates in the system.
  • Provide clear and helpful information about products and services.
  • Collaborate with internal teams to ensure customer satisfaction.
  • Identify recurring issues and suggest improvements to processes.
  • Meet performance metrics and targets related to customer support.
  • Stay updated on company po...

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