Customer Support Representative

Role Description
This is a full-time on-site role for a Customer Support Representative based in Lahore. The role involves providing outstanding customer service through addressing customer inquiries and concerns, ensuring customer satisfaction, and resolving issues in a timely manner. Day-to-day responsibilities include troubleshooting technical problems, managing customer interactions, and maintaining accurate records of communications.
Qualifications
Proficiency in Customer Support and Customer Service skills to address inquiries and provide solutions effectively.
Strong focus on Customer Satisfaction by understanding and addressing customer needs with a positive attitude.
Excellent Communication skills, including active listening and clear verbal and written communication.
Ability to perform Troubleshooting to identify and resolve technical or procedural issues efficiently.
Strong problem-solving abilities and adaptability to manage customer concerns profession...