Customer Support Representative

Role Description

This is a full-time, on-site position based in Lahore for a Customer Support Representative.

• The role involves assisting customers with inquiries
• Resolving any issues related to products
• Services, and ensuring a high level of customer satisfaction.
• Key daily tasks include addressing customer needs via various communication channels
• Providing troubleshooting support, and fostering positive customer relationships to maintain loyalty and trust.

Qualifications

• Proficiency in Customer Support and Customer Service skills, with a focus on delivering positive experiences
• Strong Communication and Customer Satisfaction skills to understand and address customer concerns effectively
• Ability to troubleshoot and resolve technical or service-related issues
• Excellent problem-solving skills and a customer-oriented approach
• Prior experience in customer service or techn...