Customer Support Representative

Role Description

This is a full-time, on-site role for a Customer Support Representative based in Lahore. The Customer Support Representative will be responsible for managing and resolving customer inquiries, ensuring customer satisfaction, and providing exceptional service. Key tasks include addressing customer concerns via various communication channels and maintaining detailed records of customer interactions. The role requires proactive communication, a customer-centric approach, and adaptability to assist a diverse range of clients.

Qualifications

• Excellent Communication skills, including active listening and clear verbal/written communication
• Proficiency in Customer Support and a strong focus on achieving Customer Satisfaction.
• Patience and empathy when working with customers
• High school diploma or equivalent; a degree in a related field is a plus

Important Note:
Fresh graduates are highly encouraged to appl...