Customer Support Representative

Role Description
This is a full-time, on-site position based in Lahore for a Customer Support Representative.
The role involves assisting customers with inquiries
Resolving any issues related to products
Services, and ensuring a high level of customer satisfaction.
Key daily tasks include addressing customer needs via various communication channels
Providing troubleshooting support, and fostering positive customer relationships to maintain loyalty and trust.
Qualifications
Proficiency in Customer Support and Customer Service skills, with a focus on delivering positive experiences
Strong Communication and Customer Satisfaction skills to understand and address customer concerns effectively
Ability to troubleshoot and resolve technical or service-related issues
Excellent problem-solving skills and a customer-oriented approach
Prior experience in customer service or technical support is an advantage
Ability to work on-site in Lahore
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