Job Description
*Excellent spoken and written English is a must.
About Company
Hurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.
Position Title: Customer Support Representative
Timing: 1:30 PM to 10:30 PM.
Location: DHA Phase 6 Lahore
Job Type: On-Site
Responsibilities
Handle Queries, Requests and Complaints from customers tactfully.
Class management, Exam bookings, certifications and any other operational task.
Follow standard processes and procedures when it comes to providing the solution.
Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.
Achieve superior customer engagement and ensure a significant improvement in customer experienc...
About Company
Hurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.
Position Title: Customer Support Representative
Timing: 1:30 PM to 10:30 PM.
Location: DHA Phase 6 Lahore
Job Type: On-Site
Responsibilities
Handle Queries, Requests and Complaints from customers tactfully.
Class management, Exam bookings, certifications and any other operational task.
Follow standard processes and procedures when it comes to providing the solution.
Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.
Achieve superior customer engagement and ensure a significant improvement in customer experienc...
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