Job Description

*Excellent spoken and written English is a must.

About Company

Hurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.

Position Title: Customer Support Representative

Timing: 1:30 PM to 10:30 PM.

Location: DHA Phase 6 Lahore

Job Type: On-Site

Responsibilities

  • Respond to customer enquiries, requests, and concerns in a professional and courteous manner.
  • Manage operational tasks such as class coordination, exam scheduling, certifications, and related administrative work.
  • Follow established processes and guidelines to resolve customer issues effectively.
  • Take ownership of customer cases and ensure timely, end-to-end resolution.
  • Maintain high standards of custo...

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