Customer Support Representative

Job description

About Us:

At Bidec Solutions (
Glee Gather
), we're on a mission to make robotics education accessible and exciting for school students.

We collaborate with schools to spread awareness and build enthusiasm about robotics and STEM learning. Our programs are designed to inspire the next generation of innovators. If you're passionate about communication and education, come join a fast-growing team that's shaping the future.

Job Description:

We are seeking a Customer Service Representative who will act as the first point of contact for schools and educational institutions. You will play a key role in onboarding schools, maintaining relationships, and ensuring that all inquiries and concerns are handled professionally and promptly.

Key Responsibilities:

• Reach out to schools via phone, email, and social media to introduce our programs.

• Respond promptly to customer inquiries and follow up on leads.