Customer Support Representative

Job Description

We are looking for a reliable and customer-focused Customer Support Representative to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience across all communication channels.

Responsibilities

• Respond to customer inquiries via chat, email, and phone in a timely manner
• Resolve customer issues, complaints, and order-related concerns
• Maintain accurate records of customer interactions in CRM systems
• Coordinate with internal teams to resolve complex issues
• Provide product and service information clearly and professionally
• Ensure high customer satisfaction and follow support guidelines

Requirements

• Proven experience in customer support or a related role
• Strong written and verbal communication skills in English
• Ability to handle multiple conversations and t...