Job Description
Propstar Technologies is looking for a motivated and customer-oriented professional with strong English communication skills to join our onsite team as a Client Success Executive. This opportunity is perfect for individuals who thrive in a dynamic environment and enjoy working with international clients while delivering outstanding service.
Key Responsibilities:
Handle inbound and outbound calls with international customers
Respond to client queries via phone, email, and live chat
Address and resolve complaints in a professional and timely manner
Provide clear and accurate information about company services
Update and maintain customer records in CRM systems
Conduct follow-ups to ensure complete resolution of concerns
Coordinate with internal departments to resolve client issues
Achieve assigned performance and quality targets
Requirements:
Excellent verbal and written English skills
Prior experience in customer service or a call center environment ...
Key Responsibilities:
Handle inbound and outbound calls with international customers
Respond to client queries via phone, email, and live chat
Address and resolve complaints in a professional and timely manner
Provide clear and accurate information about company services
Update and maintain customer records in CRM systems
Conduct follow-ups to ensure complete resolution of concerns
Coordinate with internal departments to resolve client issues
Achieve assigned performance and quality targets
Requirements:
Excellent verbal and written English skills
Prior experience in customer service or a call center environment ...
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