Job Description

Job Position: Customer Support Representative

Job Location: Karachi

Key Responsibilities:

  1. Assist end customers over the phone to resolve common issues and help with resolving issues.
  2. Redirect end customers to their nearest service centre when necessary.
  3. Utilize a strong understanding of electronics and the inner workings of inverters to assist with troubleshooting and technical inquiries.

Key Requirements:

  1. Bachelor’s Degree in Electronics or Electrical Engineering.
  2. Technical background, preferably with an understanding of electronics and Solar Inverters.
  3. Background in the solar industry is a plus but not required.

A market-competitive salary will be offered to the selected candidate and other benefits according to company policy.

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