Job Description
About the Company : Simplify VMS is dedicated to providing a seamless Vendor Management Saa S solution, ensuring our clients receive exceptional support and service. Our mission is to enhance the efficiency of vendor management processes while fostering a culture of collaboration and innovation.
About the Role : As a Customer Support Representative (CSR) at Simplify VMS, you will be responsible for providing technical support to clients, troubleshooting issues, assisting with platform configurations, and ensuring smooth operation of our Vendor Management Saa S solution. You will also play a key role in quality assurance and testing, ensuring the platform functions optimally and meets customer expectations. You will work closely with Customer Success, Engineering, QA, and Product teams to address complex technical issues, improve platform performance, and enhance the overall customer experience.
Responsibilities :
Technical Troubleshooting : Diagnose and resolve technical issue...
About the Role : As a Customer Support Representative (CSR) at Simplify VMS, you will be responsible for providing technical support to clients, troubleshooting issues, assisting with platform configurations, and ensuring smooth operation of our Vendor Management Saa S solution. You will also play a key role in quality assurance and testing, ensuring the platform functions optimally and meets customer expectations. You will work closely with Customer Success, Engineering, QA, and Product teams to address complex technical issues, improve platform performance, and enhance the overall customer experience.
Responsibilities :
Technical Troubleshooting : Diagnose and resolve technical issue...
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