Job Description

Job Title: Customer Support Representative

Location: Sector 19, Udyog Vihar, Gurgaon

Salary: Up to 27,000 CTC + Incentives

Working Days: 6 days a week (Rotational Week Off)

Shift Timings: Day Shift (9:30 AM – 6:30 PM)

Joining: Immediate Joiners Preferred

Role Summary:

As a Customer Support Representative, you will be responsible for contacting customers to remind them of outstanding payments, assisting with payment arrangements, and updating account information accurately. You will handle customer queries with empathy and professionalism to ensure a seamless customer experience.

Key Responsibilities:
  • Contact customers to remind them of outstanding payments using provided scripts and call guides.
  • Assist customers in negotiating payment arrangements, considering their financial situation ...

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