Customer Support Representative at Permacon

Join Permacon as a Customer Support Representative in Milton, specializing in enhancing customer experiences through effective communication and support. Resolve inquiries while assisting major retail customers.
This role focuses on providing outstanding service as you support clients from major retailers. As a Customer Support Representative, you'll handle order inquiries, track shipments, and maintain excellent relationships while ensuring every concern is addressed quickly. Working at Permacon, you'll play a vital role in customer satisfaction and operational efficiency.
Key Responsibilities:
• Manage support for retail customer orders with accuracy
• Track orders from entry to delivery comprehensively
• Assist with product inquiries and complaint resolutions
• Ensure proper documentation and filing of records
• Enter orders and maintain communication regarding orders
Requirements:
• High school diploma required or equivalent experience
• Strong problem...