Job Description

Role Responsibilities:

  1. Interact directly with customers over inbound calls
  2. Maintain professionalism and clarity in all communication
  3. Collect and record accurate customer feedback
  4. Provide timely and helpful assistance

Key Deliverables:

  1. Deliver excellent service for customer satisfaction
  2. Support shift operations and call volume handling
  3. Adhere to process and compliance standards
  4. Ensure readiness for rotational shifts in Delhi location

Skills Required
Customer Service, Voice Process, Inbound Voice Process, Customer Support, Telecalling

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