Customer Support

Join the team building the world's best Cuban Link chain for everyday life.

We're looking for people who genuinely care about customers, take ownership, and want to deliver an experience most brands don't.

At BALANZI, you'll be responsible for turning problems into trust and making sure every customer walks away feeling respected, taken care of, and confident that we stand behind our word.

Start here:

Watch this short video from the founders to understand how we think about customer experience, integrity, and why support is a moat for our brand.

Role Overview

• Role: Customer Support (Junior)
• Location: Fully remote
• Schedule: Monday-Saturday (6 days/week) with flexible hours
• Compensation: $500/month (+$100 if you work Sundays, optional)

We put a premium on authenticity and integrity. We don't want corporate personas or scripted support, we want real people who show up as themselves and care about...