Customer Support & Parent Success Executive

FunFox Program is an education company focused on curating foundational learning experiences for young students. We offer small-group classes led by teachers rigorously trained in the FunFox Way to help students excel at primary school and beyond. Our vibrant community of parents and students come together through regular in-person and virtual events.

Working Hours: 8 AM - 4 PM (with additional check-in at 6 AM on Saturday for support)

About the role

This is a high-contact, fast-paced role that involves frequent parent calls and ongoing communication. You will be a key touchpoint for families — guiding, counselling, resolving concerns, and ensuring every child has a seamless learning experience.

The role is demanding, with significant communication hours, but it offers rapid growth, meaningful impact, and a strong career path within the company. You will be a highly valued member of the FunF...