Job Description
Job Description
Role: Customer Support Officer - BPO
Location: Pune/Mangalore
Who are we looking for?
Graduate freshers with good typing skills Analytical skills Technical Skills:
Operating the computer- Intermediate MS Office - Intermediate Excellent in Spoken and written English with effective Business email Communication Basic knowledge of Insurance Typing Speed 30 WPM Process Skills:
Record interaction using client system with proper classification Refer Knowledge base and perform task as per defined process Follow up and closure of interactions to ensure customer satisfaction Passionate about customer service Comfortable with Rotational shifts, extended working hours and weekly offs Behavioral Skills :
Positive energy Positive attitude
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