Customer Support Officer

About the company/role:

• Join a global company leading in industrial filtration solutions
• Seeking an experienced and ambitious Customer Support Officer to join a close knit team
• Permanent, fulltime opportunity
• Onsite
• Immediate start is ideal

Your duties, but not limited to:

• Act as the primary contact between customers and the company
• Handle customer enquiries and complaints with professionalism
• Oversee order processing and prepare accurate quotations
• Coordinate with internal teams and external providers for smooth service delivery
• Support daily operations of the Customer Service team
• Assist Sales Engineers with administrative tasks
• Manage communications, follow-ups, and ensure accuracy in orders, quotations, and complaints
• Liaise between customers and internal teams to improve service and identify sales opportunities
• Organ...