Customer Support - Mitikah (Cdmx) (Xoco)

Hubtek
is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities.
We support companies through our
Talent, Technology, and Training
services.
We have been impacting the world
since ****
and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
As a
Customer Service Support
, you will be responsible for analyzing, interpreting data and providing logistics information to aid cost‐effective, efficient, timely, and high‐quality logistics solutions.
Responsibilities
Provide customer support for users of the app.
Offer timely solutions to customer inquiries, technical issues, and general feedback.
Handle payment‐related inquiries and payment issues, and facilitate payment processing.
Oversee the drivers' check‐in process, optimizing efficiency and ...