Customer Support

Company Description

Arviem AG addresses the challenges of achieving visible and intelligent trade by offering real-time end-to-end cargo tracking and monitoring services. As a leading full-service provider, Arviem delivers precise location and quality condition monitoring for cargo across the global supply chain. With its advanced solutions, Arviem provides stakeholders on-demand access to transport-related data, enhancing areas such as inventory management, product quality, insurance costs, and customs clearance. By leveraging Arviem's services, clients gain a competitive advantage in logistics management through improved efficiency and visibility.

Role Description

This is a full-time remote role for a Customer Support & Success Specialist located in Mexico.

The Specialist will be responsible for providing proactive customer support, ensuring customer satisfaction, handling technical support inquiries, and addressing client needs in a timely and professi...