Job Description
Job Description
Job Description – Customer Support Manager
Position: Customer Support Manager
Location: Vadodara, Gujarat
Experience: 12–15 Years
Salary: Up to 20 LPA
Employment Type: Full-Time
Job Summary
We are looking for an experienced Customer Support Manager with a strong IT background to lead customer support operations, manage customer projects, and ensure excellent customer satisfaction. The ideal candidate should have strong leadership, technical, and communication skills.
Key Responsibilities
Manage customer projects and coordinate with internal teams.
Handle escalated customer issues and ensure timely resolution.
Lead and mentor the Customer Support team.
Conduct customer training sessions and product demonstrations.
Maintain support tickets, reports, and service records.
Improve customer support processes and operational efficiency.
Provide technical support to customers and the Sales team.
Monitor team pe...
Job Description – Customer Support Manager
Position: Customer Support Manager
Location: Vadodara, Gujarat
Experience: 12–15 Years
Salary: Up to 20 LPA
Employment Type: Full-Time
Job Summary
We are looking for an experienced Customer Support Manager with a strong IT background to lead customer support operations, manage customer projects, and ensure excellent customer satisfaction. The ideal candidate should have strong leadership, technical, and communication skills.
Key Responsibilities
Manage customer projects and coordinate with internal teams.
Handle escalated customer issues and ensure timely resolution.
Lead and mentor the Customer Support team.
Conduct customer training sessions and product demonstrations.
Maintain support tickets, reports, and service records.
Improve customer support processes and operational efficiency.
Provide technical support to customers and the Sales team.
Monitor team pe...
Ready to Apply?
Take the next step in your AI career. Submit your application to Hirehub Consultant today.
Submit Application