Customer Support Manager

We're Hiring for Our Client: Customer Support Manager / Director (E-commerce)

Fully Remote

We are hiring on behalf of a
fast-growing, international direct-to-consumer (DTC) ecommerce wellness brand
with a strong presence in Europe and a rapidly expanding global customer base.

This science-backed wellness brand is built around simplicity, transparency, and real results—serving customers across multiple markets through a lean, high-performing remote team. With consistent year-on-year growth, the company is now ready to elevate its customer support function to a world-class, scalable operation.

About the Role

This is a
senior, high-impact leadership role
for an experienced
Customer Support Manager / Director
who will take full ownership of the customer support organization.

You will be responsible for transforming an operator-led setup into a structured, scalable, and performance-driven support function—while freeing ...