Job Description

A community-focused company based in the Philippines is seeking a Customer Support Manager to lead and develop a growing multi-level team. The ideal candidate will drive operational excellence, enhance customer satisfaction, and collaborate across departments to improve service delivery. With at least 5 years of experience in customer support and a passion for client advocacy, you will play a crucial role in scaling effective support strategies. Strong analytical and communication skills are essential for this role, along with a positive and adaptive mindset.
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