Job Description
Job description
Job Title: Customer Support Representative
Location: Johar Town, Lahore
Position Overview:
Seeking a Customer Support Representative to deliver exceptional service and resolve inquiries promptly. This role requires strong communication skills, attention to detail, and the ability to handle various customer issues efficiently.
Responsibilities:
- Daily calls with the customers and resolve the queries
- Book 3–4 qualified appointments/day
- Follow scripts, handle objections, and keep lead sheets organised
- Identify prospects with low online presence or poor rankings
Qualifications:
- 4 months- 1 year experience of cold calling / outbound sales experience
- Education: Bachelor's Degree (Minimum)
- Proven appointment-setting results
- Good communication skills with strong spoken English and a professional attitude
- Reliable, consistent, and target-driven
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