Job Description

Position: Customer Support - Japanese Speaking

Working Hours: Rotational shifts

Salary: Up to RM9,500

Job Responsibilities

  • Handle customer inquiries via phone, email, or chat
  • Support customers with service-related questions and issue resolution
  • Provide accurate information and ensure a positive customer experience
  • Record and document cases in the system when required

Required Qualifications & Experience

Japanese Proficiency: Any nationality with JLPT N2 and above, or Native Japanese speakers

English Proficiency: Minimum B1 level

Experience:

Customer Support experience is preferred but not mandatory

Fresh graduates are welcome to apply

Training will be provided.

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