Job Description
Account: Rapido Date of Creation: Jan 07, 2026
Purpose: Purpose of this document is to define the criteria of candidates we intend to hire for the
designated account.
Role Title: Advisor (Customer Support)
Minimum Educational Qualification: 10+2 / Diploma / Graduate
Work Experience: 50% fresher & 50% Experienced
Essential Skills: Clear spoken and written communication (basic English, versant 3 or 4 equivalent +
Hindi).
Technical Skills
Customer Service Mindset
Patience, empathy, and politeness when dealing with complaints or questions...
Purpose: Purpose of this document is to define the criteria of candidates we intend to hire for the
designated account.
Role Title: Advisor (Customer Support)
Minimum Educational Qualification: 10+2 / Diploma / Graduate
Work Experience: 50% fresher & 50% Experienced
Essential Skills: Clear spoken and written communication (basic English, versant 3 or 4 equivalent +
Hindi).
Technical Skills
- Primarily in English and Hindi.
- Computer Literacy: Familiarity with using email, chat tools, and CRM software.
- Keyboard Skills: Typing and data entry skills 30 WPM with 90% Accuracy
- Problem solving skills
- Customer Service Skills:
Customer Service Mindset
Patience, empathy, and politeness when dealing with complaints or questions...
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