Customer Support - German Speaker (M/F/X)

Customer Support Specialist | Remote in Portugal

Are you fluent in German and English? Are you looking for a career path with real growth potential? If you are ready to bring your talent to a global stage, we have the perfect challenge for you.

We are currently recruiting for one of Switzerland's largest telecommunications companies. This is your chance to join a high-performing team and represent a premium brand from the comfort of your home.

Your Responsibilities:

• Ensure high solution rates and top-tier customer satisfaction through expert product knowledge.
• Handle customer inquiries primarily via telephone with a professional and helpful demeanor.
• Focus on long-term customer retention through high-quality service.
• Oversee account changes, invoicing, collections, and complaint resolution.

What You Bring to the Team:

• Excellent communication skills in both German (C1/C2) and Engli...