Job Description

Are you passionate about delivering exceptional customer experiences?
Do you have an interest in topics like e-commerce, cloud computing, digital streaming, and artificial intelligence? 
If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in the heart of Athens, Greece!

Your responsibilities and impact as a Customer Support for E-Commerce will be:

  • Assist B2C and B2B customers with incoming problems

  • Ensuring high-quality customer service via phone and chat

  • Identifying and assessing customer needs to achieve satisfaction

  • Capturing data in the CRM system

  • Improving customer satisfaction

  • Solving problems accurately and efficiently

  • Skills, qualifications, and interests you need to succeed in this role:

  • Proficiency in the German language at a native or near-native lev...

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