Job Description

Job Title: Customer Support Executive - Voice Process

Location: Technopark, Trivandrum

Experience: 1-3 years

Shift: Rotational (Willingness to work in any shift, in a 24/7 environment, and a hybrid work model)

Qualification: Graduation in any stream

Job Summary: Phykon is seeking a qualified Customer Support Executive to manage a team of representatives who provide exceptional customer service and after-sales support. The ideal candidate will streamline administrative procedures, ensure smooth information flow, and support business operations effectively.

Responsibilities

  • Plan, coordinate, and manage day-to-day administrative procedures and systems, devising ways to streamline processes.
  • Ensure smooth and adequate information flow within the company to facilitate business operations and supp...

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