Job Description
Job Title: Customer Support ExecutiveLocation: HyderabadExperience: 1-2 yearsEmployment Type: Full-timeRole Overview
The Customer Support Executive will be responsible for handling all customer interactions across email, WhatsApp, social media DMs, and order support tools. This role plays a critical part in ensuring a smooth post-purchase experience, resolving customer concerns efficiently, and maintaining SkinBae's premium brand experience.
You will work closely with the operations, warehouse, marketing, and tech teams to ensure accurate, timely, and empathetic customer communication.
Key ResponsibilitiesCustomer Communication- Handle customer queries across Email, WhatsApp, Instagram DMs, and website chat.
- Respond to all customer messages in a
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