Customer Support Executive

WE'RE HIRING – CUSTOMER SUPPORT EXECUTIVE (FEMALE)

Brand: Secret She's
Location: Karachi / Remote
Job Type: Full-Time

About Secret She's
Secret She's is a comfort-first, privacy-focused undergarment brand designed especially for women and teens. Our products include bras, panties, and feminine accessories that focus on softness, proper fitting, breathable fabrics, and everyday comfort. We prioritize discreet packaging, customer privacy, and confidence-building experiences for our customers.

We are looking for a polite, confident, and customer-oriented Female Customer Support Executive who can professionally represent our brand and assist customers throughout their buying journey.

Job Responsibilities
Handle customer inquiries through WhatsApp, Instagram, calls, and website chat
Guide customers regarding bras, panties, and she accessories including sizes, fitting, fabric types, comfort level, and usage
Explain product features such as sof...