customer support executive

Position: Customer Support Executive – Digital Platform

Hiring Intake: Ongoing

Salary Package:

• RM 2,000 – RM 2,500 (English & Bahasa Malaysia)

Work Location: Iskandar Puteri, Johor Bahru

Working Hours & Schedule:

• Rotation shifts (day & evening)
• 6 days working per week

Requirements

• Diploma or Degree holder
• Fresh graduates are encouraged to apply
• Able to communicate clearly with customers

Job Responsibilities

• Handle customer enquiries via inbound calls and support channels
• Assist platform users with service-related issues
• Maintain accurate records of customer interactions
• Provide support for daily operational activities

Job Type: Full-time

Pay: RM2, RM2,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person