Customer Support Executive

Key Responsibilities:

• Conduct on-site implementation and training sessions for software products such as ERP, CRM, GST, Export, Payroll, and HRMS.

• Provide hands-on support during the software implementation process and address client queries effectively.

• Ensure seamless integration of software with the clients existing processes and systems.

• Build and maintain trustworthy relationships with clients to ensure long-term satisfaction.

• Gather feedback from clients and coordinate with the development team to improve the software.

Key Requirements:

• Proficiency in on-site implementation, excellent communication, adaptability, and trustworthiness.
• Strong problem-solving and troubleshooting abilities to work collaboratively with clients and internal teams.
• MS Word and Excel[Check Version, Installati...