Customer Support Executive

Our Team: How we enrich everyday life

You will be joining our UK Support Hub within Bauer Media’s Audio division — a newly created team launched to support millions of listeners across our radio brands and digital platforms. We are a small, collaborative team working closely together and with colleagues across content, competitions and digital teams. Together, we manage a high volume of listener interactions, ensuring every experience is handled with care, empathy, and professionalism.

Despite being a small team, we play a big role, supporting everything from radio inboxes and competitions to premium digital services. This is an exciting opportunity to join early, help shape how we work, and contribute to the future of customer support at Bauer.

The Difference you will make

As a Customer Support Executive, you will be the first point of contact for our listeners, delivering high-quality support and ensuring every interaction leaves a posit...