Customer Support Executive

Job Title: Customer Support Executive (CSE) – U.S. Market Focus
Location: Lahore (On-site)
Schedule: Monday to Friday, 7:00 PM – 4:00 AM
Job Type: Full-Time

Job Summary:
ScaleUp Connect is seeking an experienced and results-driven Customer Support Executive (CSE) with a strong focus on supporting sales activities for U.S.-based clients. This is a full-time, on-site position in Lahore where you will be responsible for assisting in sales support, customer inquiries, and post-sale services primarily in the U.S. market. The ideal candidate will be highly customer-centric, with excellent communication skills, the ability to manage client relationships, and a knack for driving sales success.

Key Responsibilities:

• Assist in sales support for U.S. clients by managing pre- and post-sale inquiries, providing information, and ensuring a seamless experience.
• Respond to customer inquiries related to product offerings, pricing, delivery schedules, an...