Job Description


We’re Hiring | Customer Support Associate – Hotel Engine (Flex Process)

We are looking for dynamic and customer-focused professionals to join our Hotel Engine (Flex) Process team. If you have excellent communication skills and experience in retention, recovery, collections, or upselling within the hotel (hospitality ) domain, this opportunity is for you.

Position: Customer Support Associate – Hotel Engine (Flex)

Key Responsibilities:

  • Handle customer interactions related to retention, recovery, and collections
  • Assist customers with queries and provide effective resolutions
  • Drive upselling opportunities to enhance customer experience
  • Maintain high service standards and customer satisfaction
  • Ensure smooth communication with customers in a professional manner

Eligibility Criteri a:

  • Graduate from any discipline
  • Excellen...

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