Customer Support Executive

Job description:
We are seeking a highly motivated Customer Support Executive to manage daily client operational requests, handle inbound sales, and drive job conversion. This is a fast-paced, performance-driven role requiring strong client communication, sales capability, and ownership mindset. The ideal candidate will actively grow the client account while ensuring high levels of service delivery and satisfaction.
Roles & Responsibilities:
Manage and respond to daily operational job requests from clients
Coordinate job progression with internal teams and contractors
Handle inbound sales inquiries, prepare job scopes, and close jobs efficiently
Identify and execute growth opportunities within existing client accounts
Maintain strong, professional client relationships
Monitor job statuses, follow up on pending actions, and resolve issues proactively
Ensure accurate, timely, and professional client communication
Meet and exceed sales, conversion, and perfor...