Job Description
Key Responsibilities:
- Handle inbound/outbound customer queries and concerns for international clients.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Resolve customer issues efficiently via voice or chat support.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Ensure customer satisfaction and maintain high service quality standards.
Required Qualifications & Skills:
- Education: Graduation (Any stream)
- Experience:
- Fresher: Welcome to apply
- Experienced: Minimum 1 year in International Voice Process (Customer Support)
- Excellent verbal and written communication skills in English.
- Strong problem-solving and interpersonal skills.
- Ability to work in a dynamic, fast-paced ...
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