Customer Support Executive

Position Title: Customer Support Executive

Location: Gurgaon, Haryana
Company: Redcliffe Labs
Office Address: Unitech Cyber Park, Tower C, 7th Floor, Sector 39, Gurgaon

Job Summary

• Proven customer support experience or experience as a Client Service Representative
• Strong phone-handling skills and active listening ability
• Familiarity with CRM systems and customer support best practices
• Excellent communication and presentation skills
• Ability to multitask, prioritize, and manage time effectively
• Customer-oriented approach with adaptability to different personality types
• Strong English communication skills
• Minimum 1 year of experience in a Customer Support Executive role

Key Responsibilities

• Respond to customer inquiries via phone, email, chat...