Job Description
Job Title: Junior Customer Support Executive
In-Office | Ghaziabad
Company: Sadhna.co
Employment Type: Full-time
Industry: Retail / D2C / Spiritual Products
About Us
Sadhna.co is one of India’s fastest-growing spiritual brands, creating premium incense and pooja essentials trusted by lakhs of families. We’re now expanding our team and looking for a Customer Support Executive who loves helping people and creating memorable experiences for every customer. If you’re empathetic, quick-thinking, and thrive on solving problems while keeping customers happy — we want to meet you.
What You’ll Work On
Responding to customer queries via email, chat, and phone
Assisting with orders, returns, exchanges, and product guidance
Resolving complaints and issues quickly while maintaining a positive experience
Collaborating with internal teams to ensure smooth order fulfillment
Collecting and reporting customer feedback to improve processes
Supporting the team in imp...
In-Office | Ghaziabad
Company: Sadhna.co
Employment Type: Full-time
Industry: Retail / D2C / Spiritual Products
About Us
Sadhna.co is one of India’s fastest-growing spiritual brands, creating premium incense and pooja essentials trusted by lakhs of families. We’re now expanding our team and looking for a Customer Support Executive who loves helping people and creating memorable experiences for every customer. If you’re empathetic, quick-thinking, and thrive on solving problems while keeping customers happy — we want to meet you.
What You’ll Work On
Responding to customer queries via email, chat, and phone
Assisting with orders, returns, exchanges, and product guidance
Resolving complaints and issues quickly while maintaining a positive experience
Collaborating with internal teams to ensure smooth order fulfillment
Collecting and reporting customer feedback to improve processes
Supporting the team in imp...
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