Customer Support Executive

Job Title: Customer Support Executive

In-Office | Ghaziabad

Company: Sadhna.co

Employment Type: Full-time

Industry: Retail / D2C / Spiritual Products

About Us

Sadhna.co is one of India's fastest-growing spiritual brands, creating premium incense and pooja essentials trusted by lakhs of families. We're now expanding our team and looking for a Customer Support Executive who loves helping people and creating memorable experiences for every customer. If you're empathetic, quick-thinking, and thrive on solving problems while keeping customers happy — we want to meet you.

What You'll Work On

• Responding to customer queries via email, chat, and phone
• Assisting with orders, returns, exchanges, and product guidance
• Resolving complaints and issues quickly while maintaining a positive experience
• Collaborating with internal teams to ensure smooth order fulfillment
• ...