Job Description

We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Representative - French. In this role, you will be responsible for delivering exceptional customer service to our French-speaking clients. You will handle customer inquiries, resolve issues, and ensure a positive experience with our products/services.

 

Requirements

•Should be ready to work in Night shifts and 5 days working.

•Should be ready to Work from Office

•B2 Level Proficiency : French

 

Responsibilities

  • Strong command over written English (grammatically correct written English)
  • Command over French language to assist the client through email, chat or phone.
  • Customer Support – Assist the customer process and solve Customer queries.
  • Ensuring customer satisfaction through prompt responses and query resolution
  • Coordinate with internal team for issue resolving & coordination with customer
  • To en...

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