Job Description
Our client in the Motor Industry has an established, centralised Customer Hub and is seeking a passionate Customer Hub Agent to join their team. This is a fantastic opportunity toshape processes, influence customer experience, and grow your careerin a supportive, evolving environment. Apply directly or send your CV to: Role Overview Reporting to the Customer Hub Manager, you will be a key point of contact for internal and external customers, delivering exceptional, best-in-class service across multiple channels. Youll play a vital role in ensuring every interaction is professional, efficient, and positive. This role offers genuine career progression and the chance to contribute ideas that help continuously improve how customers are supported. Key Responsibilities Manage customer enquiries across multiple channels and product offerings Understand customer needs and deliver timely, high-quality solutions Act as a customer advocate, proactively identifying opportunities to improve the cus...
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