Job Description

Our client in the Motor Industry has an established, centralised Customer Hub and is seeking a passionate Customer Hub Agent to join their team. This is a fantastic opportunity to shape processes, influence customer experience, and grow your career in a supportive, evolving environment.

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Role Overview

Reporting to the Customer Hub Manager, you will be a key point of contact for internal and external customers, delivering exceptional, best‑in‑class service across multiple channels. You’ll play a vital role in ensuring every interaction is professional, efficient, and positive.

This role offers genuine career progression and the chance to contribute ideas that help continuously improve how customers are supported.

Key Responsibilities

  • Manage customer enquiries across multiple channels and product offerings
  • Understand customer needs and deliver t...

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