Job Description
- Handle customer inquiries, complaints, and support requests via calls and chat.
- Provide timely and effective solutions to ensure customer satisfaction.
- Maintain records of customer interactions and follow up where necessary.
- Work in coordination with internal teams to resolve complex issues.
- Ensure professional and courteous communication at all times.
Candidate Requirements:
- Excellent verbal and written communication skills.
- Basic computer knowledge with good typing speed.
- Comfortable with voice and non-voice processes.
- Willing to work in rotational shifts.
- Freshers and experienced candidates can apply.
- Immediate joiners preferred.
Skills Required
Call Center, Customer Care, Cse, Bpo, Kpo, Customer Service
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